Terms and Conditions

 

By checking the terms and condition box you agree you understand personalized merchandise and custom family shirts can not be returned.  Each order is custom so unless I make a mistake on the order in which I will send out replacement or refund. ALL SALES ARE FINAL. Any issues with order you will need to contact me with in 48 hours after receiving.  

We accept cancelations with in 1 hours after purchase comes through. 

I have read and understand the shipping and return policy

https://girlygirltutus.com/pages/shipping-returns

Customers are responsible for reading the size chart in each listing they are purchasing. I welcome any questions to help out each customer prior to ordering to be safe on sizing.

If you pay for guaranteed shipping and it doesn't arrive in time for the guaranteed date on the order - You have two options

1 - Ask for return label to send back un-worn and un-used merchandise for a full refund.   This option is only available with in 48 hours after delivery

2- You can choose to keep merchandise and just have the shipping refunded.   

ALL SHIRTS  are heat pressed designs. Designs are heat pressed onto the shirts using a commercial grade transfer paper and commercial heat press ( not a home iron). You are viewing all sample shirts in a digital format once adhered to the shirts coloring can and will vary and are not meant to match the tutu exactly as they are two different items..... Transfer paper is 8/10 in size the larger the shirts the smaller the image may appear on the final product. Heat pressed design shirts are meant to be an event type garment therefore not meant for several washes past the event. Care instructions will be mailed with order - Please follow care instructions and DO NOT WASH shirts prior to the event day. I have no control on how your shirt garment will hold up during and after a party or event. 

Please make sure you have chosen the correct shipping time at checkouts based on your dated needed. Please note when severe weather hits with all couriers it is out of my control if packages are delayed for this reason ( I can not accept returns or issue refunds due to weather delays.  

Free shipping is offered for most orders over $35.... free shipping is shipped via USPS which is regular postal service and this is estimated delivery times you will see at checkouts. Estimated means it can arrive earlier or later than the dates posted. If you are concerned about delivery times or dealing with a tight deadline you can contact us for alternative shipping options such as EXPEDITED SHIPPING OR OVERNIGHT. International buyers are responsible duty taxes their government charges to receive merchandise from USA. This is also known as a VAT tax.....