Terms and Conditions

 

By checking the terms and condition box you agree you understand personalized merchandise and custom family shirts can not be returned.  Each order is custom so unless I make a mistake on the order in which I will send out replacement or refund. ALL SALES ARE FINAL. Any issues with order you will need to contact me with in 24 hours after receiving.  

Cancelations for shirts/birthday outfits accepted within 1 hour.

Cancelations on digital items or personalized emailed items not accepted.

Invitations- Please note personalized invitations can appear slightly different depending on details you provide for the invitation. The more wording that is needed some images or wording may need to be adjusted. 

I have read and understand the shipping and return policy

https://girlygirltutus.com/pages/shipping-returns

Customers are responsible for reading the size chart in each listing they are purchasing. I welcome any questions to help out each customer prior to ordering to be safe on sizing.

ALL SHIRTS AND OUTFITS ARE SHIPPED WITH USPS.... TRACKING NUMBER WILL BE EMAILED AFTER ORDER HAS SHIPPED. WE ARE NOT RESPONSIBLE FOR 

 

If you pay for guaranteed shipping and it doesn't arrive in time for the guaranteed date on the order - You have two options

1 - Ask for return label to send back un-worn and un-used merchandise for a full refund.   This option is only available with in 48 hours after delivery

2- You can choose to keep merchandise and just have the shipping refunded.   

ALL SHIRTS  are heat pressed designs. Designs are heat pressed onto the shirts using a commercial grade transfer paper and commercial heat press ( not a home iron). Some fonts may need to be changed if you have names with extra marking in them such as ' or - .  You are viewing all sample shirts in a digital format once adhered to the shirts coloring can and will vary and are not meant to match the tutu exactly as they are two different items..... Transfer paper is 8/10 in size the larger the shirts the smaller the image may appear on the final product. Heat pressed design shirts are meant to be an event type garment therefore not meant for several washes past the event. Care instructions will be mailed with order - Please follow care instructions and DO NOT WASH shirts prior to the event day. I have no control on how your shirt garment will hold up during and after a party or event. 

Please make sure you have chosen the correct shipping time at checkouts based on your dated needed. Please note when severe weather hits with all couriers it is out of my control if packages are delayed for this reason ( I can not accept returns or issue refunds due to weather delays. ALL PACKAGES ARE INSURED FOR LOST OR DAMAGED MERCHANDISE BUT CLAIMS NEED TO BE FILED DIRECTLY WITH USPS DIRECTLY.

If you live in a multi residence location and are unaware of how the usps delivers packages that will not fit into your mail slot please check with your location. We are not responsible for theft after delivery at home locations nor at apartment/ condo locations. If this concerns you please use a safer delivery address prior to ordering or message us immediately after purchase to provide us with an alternative shipping location.