Shipping & Returns

Shipping & Returns

Shirts ship out with in 1-3 days - Tutu outfits ship out with in 1-5 days . Once items ship please review shipping times below. Please note this doesn't include holidays and weekends. We ship out Monday-Friday.   

We ship all merchandise using USPS which is the normal postal service.

Standard first class mail is 2-5 days on average can take longer

Priority mail / Expedited shipping takes 2-3 days ( not guaranteed) mail

We can offer guaranteed mail at request 1-2 days MUST EMAIL FOR INFO

International Shipping

We do offer shipping to selected countries at checkouts. Canada, Australia, New Zealand,  Most European countries, parts of Asia, Mexico and other selected countries. International shipping can range from 10 business days up to 2-3 weeks depending on the country you live in. Some countries may charge VAT taxes . It is up to the customer to know in advance if their country charges such taxes. These taxes are implemented by your country and has nothing to do with my store. 

Returns/Exchanges

Due to the natural of custom made to order items being personalized we do not accept returns or exchanges. We have a detailed size chart for customers to select the correct size and each item that has customization has custom boxes to fill in name and select the birthday number . It's very important to fill all these out correctly as we can not take the merchandise back. If there are any errors made on our side we will be happy to replace or refund.. 

If you have any questions regarding policies on shipping or returns please feel free to contact us prior to ordering.   girlygirltutus@yahoo.com