Shipping & Returns

Shipping & Returns

Any item over $35.00 defaults to free shipping.... If you need faster shipping click the arrow drop down box for shipping at checkouts and select the best option for you're needs. Express 3 day shipping is only available in the USA. 

Express Mail are processed and shipped Monday-Friday ONLY None of the shipping options require signature.... If you live in an apartment or any other locations that have an apartment number please make sure you check to see what the delivery is for package drops that can not be left at the front door.  All mailing options are delivered with the regular United States Postal Service.  

 

International Shipping

We do offer shipping to selected countries at checkouts. Canada, Australia, New Zealand,  Most European countries, parts of Asia, Mexico and other selected countries. International shipping can range from 10 business days up to 2-3 weeks depending on the country you live in. Some countries may charge VAT taxes . It is up to the customer to know in advance if their country charges such taxes. These taxes are implemented by your country and has nothing to do with my store. 

Returns/Exchanges

Due to the natural of custom made to order items being personalized we do not accept returns or exchanges. We have a detailed size chart for customers to select the correct size and each item that has customization has custom boxes to fill in name and select the birthday number . It's very important to fill all these out correctly as we can not take the merchandise back. If there are any errors made on our side we will be happy to replace or refund.. 

If you have any questions regarding policies on shipping or returns please feel free to contact us prior to ordering.   girlygirltutus@yahoo.com