Policies

Delivery/Shipping

All outfits ship out USPS

Standardard production time frame for the outfits is aprox 2 weeks from date of purchase. First clas mail takes 2-5 days on average but can take longer with any postal delays or weather related issues. If you purchased just standard production time frames and would like to upgrade to priority mail or express mail please email for a quote.

Rush orders ship out aprox 5-7 business days from date of purchase and these do ship priority mail (only in the USA) International rush orders still ship in 5-7 business days however the mail is standard international first class package.

International shipping- We do ship worldwide and most countries run aprox 6-12 days however some countries may take much longer than that. Please note some countries also may charge a customs tax to receive your item once it arrives at your delivering post office. It is up to all buyers to know whether or not any fee will be impented in their particular country. 

 

Shipping Address

Please note my labels are purchased directly with pay pal which is the merchant company who runs all the credit card orders. I can only ship to the address that is used to check out with via pay pal. If you have a different address listed on the order form and it doesn't match the address on pay pal I will notify you via email about the situation. 

 

Refunds/Cancellations

Due to the nature of our custom items made for you all items are final sale...

I can not exchange or refund due to incorrect size you choose so please see size chart and feel free to ask any questions prior to purchasing. I do not accept cancellations 4 days past order date as you are already in design process at this time and most likely have already been more than 50% order processed. I copy and paste the names you leave for these birthday outfits or shirts so it's very important to check your spelling. 

All designs are shown in a digital format which means the actual product design on the shirt or onesie will not be as vibrant as the sample pictures. I have a link that states the design process so please make sure you read and understand this process.

 

 

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